2014 Certification Update Help staff members to pass CHAA exam C olleen Edwards, CHAM, system director of registration and patient business services at Lee Memorial Health System in Fort Myers, FL, offers study sessions for staff who express interest in certified healthcare access associate (CHAA) certification as a show of support of their career development. 'Interested staff can come together for open study time. We have found, however, that staff prefers to study on their own or with a partner,' says Edwards. Staff members have gotten together on their own for their study sessions. Jet ski kawasaki 900 stx 2017 manual. GLOSSARY OF TERMS FROM THE CHAA STUDY GUIDE Learn with flashcards, games, and more — for free. 2018 Study Guide'If they needed a room to gather, we would help to find one,' says Edwards. She tells staff studying for the CHAA examination to research and understand the topics they deal with every day such as the Health Insurance Portability and Accountability Act (HIPAA), red flag rules, the Emergency Medical Treatment and Labor Act (EMTALA), patient rights, Medicare, Medicaid, the Medicare as Secondary Payer (MSP), advance beneficiary notices, understanding insurance eligibility and authorization requirements, calculating patient responsibility, and good customer service.
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